Terms of Service

Terms of Service

  1. We reserve the right to refuse business to anyone.

  2. Prices are subject to change without notice

  3. Sales Tax:

  4. Tax will only be charged if we are required by law to charge for your State. Enter your shipping info on the Check Out Page and the total will show you if any tax applies.

  5. Ordering

  6. Orders placed over this website are 100% secure.

  7. Inventory

  8. Not all items are stocked and may need to be drop-shipped by the manufacturer.  

  9. Order Processing

Order processing may take 7-10 business days or longer for Made to Order items or during high volume periods. When we receive your order it immediately takes priority over all orders placed after it. If the order can be filled immediately, it will be. If there is merchandise on backorder you will be notified and may be offered comparable products, items colors, etc. If part of your order does end up on back order we will ship the products that are in stock and ship the back ordered items when they are available.


Backorders older than 90 days may be canceled if we are unable to reach the customer.


All the items Kote-It Houston sells are under the manufacturer's warranty. If the item comes with a manufacturer's warranty card, we recommend you fill it out and send it to them. If you would like warranty work done on a product we sold you, please contact the manufacturer, they will gladly do the work for you. Mailing items to us for warranty work just adds time to the process.

Restricted Items

Kote-It Houston reserves the right to restrict any product from any sale without reason, whether it is marked or not.

Body Armor Policy:

18 U.S. Code § 931. Prohibits the purchase, ownership, or possession of body armor by violent felons.

Texas Penal Code § 46.041 prohibits the possession of body armor by felons.

The purchaser is solely responsible for complying with all applicable laws. Purchaser assumes all responsibility for their purchase, including knowing local laws regarding body armor. No sales to Connecticut, INCLUDING Law Enforcement. When Connecticut changes its laws, we'll consider changing our policy.

Kote-It Houston assumes no responsibility for body armor purchases made in violation of federal, state, or local laws.

There are no returns on body armor items.